Last updated: 27 August 2026
Servicetube Limited offers a 30-day money-back guarantee on Servicetube-Schedule subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order details, or email us at contact@servicetube.co.uk and we will help you arrange it. Refunds are returned to the original payment method, usually within 5–10 business days of approval.
You can cancel at any time from the Billing page in your account. Cancelling stops future renewals; your team keeps full access until the end of the period you have already paid for, after which the account becomes read-only so your records remain viewable.
Plan changes take effect immediately and are pro-rated by Paddle, so you only pay the difference for the remainder of the billing period.
Paddle's own Refund Policy also applies to all orders. See our Terms & Conditions for the full subscription terms.